EM&I is a supplier member of First Point Assessment which is part of the Achilles Group.
FPAL connects suppliers with buyers in the Oil and Gas Industry. This allows EM&I to describe their full range of products, services, capabilities and supply history in a supplier profile which is then made available, to potential buyers on-line.
EM&I is evaluated by FPAL through initial audit and periodic audit updates.
EM&I actively seeks feedback from their clients to measure the quality of their service provision by requesting that clients complete an FPAL report, which focuses on key criterion of service delivery.
Our client satisfaction average score for 2017 is currently 94%. We aim to reach 100%.
The completed reports are published and may be viewed on the FPAL website at:-